Privacy Policy

1. Who we are

Digital Vault (“we”, “us”) is operated by Ejaz Ahmed (individual seller), based in India. You can contact us at ejaz50552@gmail.com or +91 75069 39272.

2. Information we collect

• Order details: name, email address, phone number (if provided), billing country and the products you purchase.
• Account details: if you create an account, your login details and order history.
• Payment information: payments are processed by Razorpay. We do not receive or store your full card, UPI or bank details.
• Technical data: IP address, browser type and cookies needed to run the store (for example, to keep items in your cart).

3. How we use your information

• To process your order and deliver your downloads
• To send order confirmations and download links
• To provide customer support
• To prevent fraud and keep the website secure
• To meet legal, tax and accounting obligations

4. Sharing your information

We share data only with service providers that help us run the store, such as our payment processor (Razorpay), hosting provider and email delivery services. We do not sell your personal information.

5. Cookies

We use essential cookies for the cart, checkout and account login. WooCommerce may also set first-party cookies that record how you arrived at our store (order attribution). We do not use third-party advertising cookies.

6. Data retention

We keep order and payment records for as long as required under applicable Indian tax and accounting laws. Other personal data is deleted or anonymised when it is no longer needed for the purposes described above.

7. Your rights

You may request access to, correction of or deletion of your personal data, subject to legal requirements, by emailing ejaz50552@gmail.com.

8. Grievances

If you have a concern about how your personal data is handled, please contact Ejaz Ahmed at ejaz50552@gmail.com or +91 75069 39272. We will respond as soon as possible and within the time required by applicable law, including the Digital Personal Data Protection Act, 2023.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.